Privacy Policy

Introduction

This website is managed by an appointed real estate salesperson registered under ERA Realty Network Pte Ltd (“we”, “our”, or “us”). It is not the official developer website.

This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit onemarinagardens-showflat.com.sg or submit enquiries about One Marina Gardens.

By using this website, you consent to the practices described in this policy. We are committed to protecting your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Information We Collect

When you submit an enquiry through our registration form, through a Typeform we link to, or by reaching out to us via WhatsApp, we may collect:

• Name
• Mobile or telephone number
• Email address
• Property preferences (e.g., bedroom type)
• Any other information you voluntarily provide in your enquiry

We only collect information that you actively and voluntarily provide to us. We do not collect personal data through any other means.

How We Use Your Information

We use your information solely to respond to your enquiry and provide you with the information you requested about the project. This may include:

• Sending you project updates, pricing, floor plans, and showflat schedules
• Responding to specific questions about the development
• Arranging property viewings or showflat appointments upon your request

We will not use your personal data for any purpose other than what you enquired about. We do not send unsolicited marketing communications.

Data Sharing

We do not sell, rent or trade your personal data.

Some of our registration and enquiry forms are collected through Typeform, so your submission is stored on Typeform’s systems rather than ours. You can read their privacy terms at typeform.com/legal.

We also use Fluent Forms for forms hosted on this site, WhatsApp for messaging, and a website host. Each handles your data only to deliver that service, under their own privacy terms.

Website Analytics

We use Clicky, a web analytics service, to understand how visitors interact with our website. Clicky collects anonymised data about page views, navigation patterns, and general usage behaviour to help us improve the site.

This analytics data does not include any personally identifiable information and is not linked to any data you provide through our forms or WhatsApp. For more information about how they handle data, you can review their privacy policy at clicky.com/terms/privacy.

Cookies

This website does not use cookies to collect or store personal data. Clicky’s analytics tracking may use its own minimal cookies for session tracking purposes. No advertising or marketing cookies are used on this website.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purpose of your enquiry. Enquiry data is typically retained for a period of 24 months from the date of your last interaction with us, after which it will be securely deleted.

Data Security

We take reasonable measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. Form submissions are processed through Typeform and Fluent Forms with secure data handling, and WhatsApp communications are protected by WhatsApp’s end-to-end encryption.

However, no method of transmission over the internet is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Your Rights Under the PDPA

Under the Personal Data Protection Act 2012, you have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request that we correct any inaccurate or incomplete personal data
• Withdrawal — withdraw your consent for us to collect, use, or disclose your personal data at any time

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party services, including WhatsApp, Typeform and Google Maps. We are not responsible for the privacy practices of these external services. We encourage you to review the privacy policies of any third-party platforms you use.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how your personal data is being handled, please contact us: